Frequently Asked Questions


Prices depend on many variants, but you can be sure you are getting a great value and quality for your design project. Projects are charged by 15-minute increments. Typical design projects are $75/hr. or a flat $100 for a small to medium setup job. If your curious about how the project process will happen please refer to the PROCESS page. 

Q. What types of payment do you accept?

Currently accepted payment are in the form of cash, check, or electronic transfer (Paypal, Venmo).

Q. Who owns the copyright for the designs you produce?

Copyright for all work carried out by Alex Hess Designs transfers to the client as soon as the balance has been settled in full. We do, however, reserve the right to use any work for promotional purposes.

Q. I need something Tomorrow… is this possible?

Sometimes clients require design services at a very short notice. This can usually be accommodated depending on the size of the project and how full the production schedule is. These jobs are usually subjected to an additional charge on the flat hourly rate.

Q. Do you require a deposit?

For all graphic design, illustration, and web design services we require a 50% upfront payment for all new clients. This is payable prior to the start of your project. If you decide to stay on as a long-term client, then we do not take pre-payments for each project.

Q. Can you organize printing for me?

Yes I can. As part of the graphic design services, I offer to all clients, print management as an additional fee. I can take your project from concept, to delivery of print. I work closely with a variety of printers located in Pittsburgh, and gang printers located throughout Pennsylvania.

Q. Can you make a fully-functioning website?

Yes, I sure can. I typically only make entire functioning sites on either Squarespace or Wix. These sites can be made much more affordably and editing in the future is much more simplistic than traditional html/css sites.